Lowe's Home Improvement is a well-known brand in the home improvement industry providing its customers with high-quality products and services. The company has been in business for over 70 years, offering a wide range of home improvement products such as building materials, gardening tools, appliances, and much more. Its commitment to customer satisfaction is evident in the services it provides, including installation services, project ideas, and a knowledgeable and friendly staff to help with any questions or inquiries. With over 1,700 stores across the United States, Canada, and Mexico, Lowe's Home Improvement has become a reliable and trusted source for customers looking to improve their homes. The company's focus on innovation, sustainability, and community involvement has made it a leader in the industry and a choice destination for those looking to make their house a home.
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Cheques
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
I bought appliances from the Wallingford location back in May. We had a pleasant in store experience, however I don't remember the associate's name who helped us. In July, I decided to swap out one of the appliances (microwave/oven combo) for a double oven. When I called the store, I was connected to Alyssa in the appliances department. She helped me successfully exchange the appliance so it would be delivered the following month, without a change in price. She helped me place an order for the over the stove top vent as well, all over the phone. She emailed me receipts for all the transactions as well for my records. She provided clear answers for all of my questions and was an excellent communicator. Alyssa is a superb employee who goes above and beyond for her customers! I recommend her to anyone who needs appliances in the area!
Unfortunately I had a very unsatisfying experience trying to refund a dryer here at Wallingford, CT store ended with a fairly snipe comment by Katie “Well what would you like me to do about it?” After several years of decent to excellent service, I will not return due to their non customer focused return policy.
Terrible customer service. I bought an item and it came broken. I called the store and they picked it back up. I was supposed to get a new one and it never came. Never again.
Amazing customer service from Josh ! Purchased fridge & had a slight issue & he took care of it immediately. Professional & courteous. 5 stars Josh & Thank you very much.
The appliance depart was great Theresa knows a lot about washers and was very helpful. Bought one over Labor Day weekend works great!!
lowe's can use more employees to assist you in finding things you are looking for not enough help on the floor you have to find someone to help you or just leave without getting the things you went there for.
Do you like Lowe's? The best thing about this Lowe's is it's across the street from a home Depot. So you can see who's screwing you more
Organized, vast choices of home improvement supplies with reasonable prices. Great customer service.
Location
1094 N Colony Rd, Wallingford, CT 06492, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
07:00 AM - 08:00 PM
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